Why would I consider replacing my manned guard house?
Guard costs continue to rise. Turnover of employees is tremendous. Live guards are not given enough training or tools to know if a guest or service company really belongs inside the gated perimeter of the community, nor do they have a way to identify each and every person and vehicle entering the community. Record keeping is atrocious or non-existent.
What is Hidden Eyes®?
Hidden Eyes, installs an attractive kiosk at your guest gate entrance. The kiosk can be made to match your entrance décor and includes a video monitor, microphone, speaker and two remotely controlled cameras. When guests or service personel arrive in your guest lane, our professional and courteous Customer Service Operators (CSO) promptly greet your guest and ask who they would like to see within your community. The CSO then looks in the database of your community residents to see if the incoming guest is on their permanent-entry data file or if the resident had called expecting the guest. If so, the guest or service person is granted entry, the gates are opened and a photograph of the vehicle's driver and rear of vehicle/license plate is taken, time-and-date stamped and stored for future reference. If the guest is no in the resident's file the resident is called to get permission to allow the guest entrance. If there is no answer or the resident has denied access, the guest is politely instructed to please turn around and leave the premises. In all cases, pictures are taken and stored for future reference if needed. The Hidden Eyes® System has no effect on resident traffic flow and an average of 2-3 guest or service vehicles can be cleared through the guest entry per minute.
How will my community benefit by installing Hidden Eyes®?
Hidden Eyes® eliminates sticky notes and an inaccurate paper trail while providing precise information to community management or law enforcement services. concise reports can be provided for you. "Hidden Eyes® generates daily reports for me to check when my employees arrive on site." We have documented drastic reduction of crime using official police records in communities using Hidden Eyes® technology. Hidden Eyes® will save your community money. A lot of money! Communities can save between $50-500K by eliminating the cost of a guardhouse and maintaining it. Live guards, with constant turnover and management headaches, charge 30% to 80% more than Hidden Eyes® while providing less service and no accurate record keeping.
How will the members of my community accept Hidden Eyes® technology?
Many of our clients express concern that they will not receive the same level of service they had with live guards. What they find, in reality, is that the service level is much greater with Hidden Eyes®. Consider the words of Ted Beisler, Manager of the 931 home Foxfire Country Club in Naples, FL "I can't say enough about it, our members love it."
What happens with service personnel such as construction crews, plumbers, landscapers and pool services?
Residents expecting a service company on a regular basis and not wishing to be called will give Hidden Eyes® the names of the service companies and the times and days they are expected. The association can also have a list of approved service companies to the community. In every case, the image of the driver and vehicle are captured and stored before they are granted entry.
How do I find out more about Hidden Eyes® Guard Service?
Hidden Eyes has a complete package of information they would be happy to send you free of charge including a video that shows why our clients have dropped live guards in favor of our unique technology. Call us toll-free today at 1-877-504-2837 for your free video and a list of our clients with whom you can speak.
In every gated community, control of vehicle access is essential to residents' privacy and security. Using a traditional gatehouse and guard to control guest entry has always been costly, time consuming, error prone and a source of significant problems for the community managers and residents. Hidden Eyes® is a revolutionay patented technology using the latest in video-conferencing hardware and database management designed specifically to take the place of live guards at gated communities with better service and lower costs.
